I Received the Wrong Order — What Should I Do?

We apologize for the mistake with your order! At Banana Bliss Splits, our goal is to make every dessert experience delightful, and we want to promptly fix any issues that arise.

If you have received the wrong banana split or any incorrect items, please contact our Customer Service team immediately. This helps us address the issue as quickly as possible and ensure your satisfaction.

You can reach us by email at [e-mail] or by phone at [phone]. Our friendly staff will assist you with verifying your order and making arrangements for the correct items to be sent or available for pickup.

Steps to Resolve Your Order Issue

1. Contact Customer Service immediately by email or phone with your order details.
2. Provide your order number and specify the incorrect items you received.
3. Our team will confirm the issue and arrange for a correction, replacement, or refund as appropriate.
4. If applicable, follow any instructions given for returning incorrect items or reordering.

Customer happiness is very important to us, and we appreciate your understanding. Please don’t hesitate to reach out so we can make things right and get you back to enjoying your favorite Banana Bliss Split.