How to Change or Cancel Your Order at Banana Bliss Splits

How to Change or Cancel Your Order at Banana Bliss Splits

At Banana Bliss Splits, we want every customer to enjoy their delicious dessert experience exactly the way they want it. We understand that sometimes you might need to make changes to your order or cancel it altogether. This guide will walk you through the simple steps to modify or cancel your order with ease.

When Can I Change or Cancel My Order?

You can request changes or cancellations to your order up to [Insert time frame, e.g., 30 minutes] before the scheduled pickup or delivery time. After this window closes, changes may not be possible since we work hard to prepare fresh treats just for you!

How to Change Your Order

If you want to update toppings, swap ice cream flavors, or adjust any details on your banana split, please follow these steps:

1. Contact us as soon as possible by phone at [Insert phone number] or email at [Insert email address].
2. Provide your order number and the specific changes you want to make.
3. Our team will confirm whether the changes can be accommodated.
4. If approved, we will send you an updated confirmation with any pricing adjustments.

How to Cancel Your Order

To cancel an order, please:

1. Reach out quickly by phone or email with your order number and cancellation request.
2. Review any applicable cancellation policy or fees with our customer support team.
3. We will confirm your cancellation and any refund details promptly.

Important Notes

• Because we use fresh ingredients and prepare orders quickly, late change or cancellation requests may not be accepted.
• If your order involves a special event or catering, please see our dedicated Events & Catering section for specific policies.
• In case of issues with your order after receipt, such as wrong items or missing toppings, contact our customer service team immediately for a quick resolution.

Thank you for choosing Banana Bliss Splits! We’re here to help make your dessert experience fun, sweet, and hassle-free. If you have questions or need assistance with your order, don’t hesitate to reach out.